Support

Reporting a bug

To fix a problem fast, include:

• What screen you were on (Footage Calculator, Panel Breakdown, Job Costing, Fleet Aggregator, Fleet ROI, or Roll Yield).
• What you entered and what you expected to see.
• What actually happened, ideally with a screenshot.
• Your device and OS version (for example, iPhone 15, iOS 18, or a Pixel 8 on Android 15).
• Whether you're on the free tier or have Pro unlocked.

Common questions

Does WrapCalc need an internet connection?

No. Every calculator works fully offline. The only network activity is the free tier's banner ad and, if you upgrade, the store handling your purchase.

I bought Pro. Why does it still show ads or lock a screen?

Open the app, then check that you're signed in on your device to the same Apple ID or Google account you purchased with. If Pro still isn't recognized after that, email us with your order confirmation and we'll sort it out.

Can I use WrapCalc on more than one device?

Yes, for a subscription or the lifetime unlock, tied to the App Store or Google Play account you purchased with, on any device signed into that account. Saved calculations and templates themselves stay local to each device; they don't sync between devices, since WrapCalc has no account system to sync through.

Where do the default costs and areas come from?

Every default in the app, vehicle areas, material costs, labor hours, warranty years, is compiled from general industry knowledge as a typical starting point, not copied from any single vendor's price list and not a guaranteed figure. Every one of them is editable in the app's Reference Data screen, so a shop can set them to its own rates and region.

How do I cancel a subscription?

Subscriptions are managed entirely through the App Store or Google Play, not through WrapCalc. On iPhone: Settings > your name > Subscriptions. On Android: open the Google Play Store app > profile icon > Payments & subscriptions > Subscriptions.

Can I request a feature?

Yes, email us. We read every one.